Versatile WordPress Developer with expertise in creating custom plugins and themes, managing complex web projects, and delivering innovative digital solutions, backed by experience spanning over two decades.
Experience
MITRE | Full-Stack WordPress Developer
Nov 2022 - Present
- Full audit of site mitre-engenuity.org and DIVI custom child-theme within first 2 months to improve site performance from 15 seconds to under 3 seconds on average.
- Improved site security by meeting WordPress Coding Standards.
- Built custom plugins to integrate OSANO for GDPR compliance and Pendo for tracking.
Technologies Used: Confluence, DIVI, Git, GitHub, GitLab, Google Analytics & Search Console, Figma, Gutenberg, HTML5/CSS3, Jira, Kinsta, Microsoft Teams, Osano, Pendo, Slack, WordPress
Appward | Web Developer Manager
Jan 2022 - Sep 2022
- Worked with Marketing Team and outside Agency to create a custom brand.
- Launched a WordPress marketing website fully aligned with new branding.
- Developed a custom icon font library for seamless integration across the website and the platform.
- Provided detailed feedback to development team for feature requests and bugs found while testing the platform.
Technologies Used: Adobe XD, .NET, Bootstrap, Git, Github, HTML5/CSS3, Monday, Slack, WP Engine, WordPress
Access Networks | Web Developer Manager
Feb 2019 - Jan 2022
- Rebuilt the main website on WordPress, resulting in more than a 2x improvement in performance.
- Developed and maintained a custom integration with ConnectWise Manage, streamlining internal processes and improving operational efficiency.
- Created a team and built a WordPress/WooCommerce powered B2B portal, allowing the company to take all orders online with customer visibility.
Technologies Used: Acumatica, Amazon S3, Bootstrap, Bugsnag, CloudFlare, ConnectWise, Domotz, EOS, Git, Github, Google Cloud Functions, Google Pub/Sub, HTML5/CSS3, Hubspot, NodeJS, PostmarkApp, Sage, Slack, StackStorm, TaxJar, WP Engine, WooCommerce, WordPress
imFORZA | CTO
Jan 2012 - Feb 2019
- First developer for the company, created and lead a team to bring all web development in-house, using best standards such as git and WordPress Coding Standards.
- Personally contributed to creating over 200+ custom and template WordPress websites.
- Introduced support system with Zendesk to improve client satisfaction.
- Launched Managed WordPress Hosting, turning a $5K/year loss into $3K/month revenue, growing to over 300+ websites.
- Partnered with IDX Broker, adding $3K+/month in recurring revenue.
- Developed a custom portal for domain management, billing, and support, streamlining client access.
Technologies Used: Bootstrap, CloudFlare, Git, Github, Google Analytics & Search Console, HTML5/CSS3, Hubspot, IDX Broker, PostmarkApp, Slack, WP Engine, WordPress, Zendesk
(mt) Media Temple | Product Owner
mediatemple.net Oct 2007 - Mar 2011
- First technical support agent to reach and average 100 calls a day.
- Wrote over 200 articles for the Knowledge Base, in addition to updating copy for the marketing website and customer AccountCenter.
- Worked with developers to redesign the custom ticket platform to improve the overall agent workflow. This decreased agent call times by up to 50%, while maintaining high customer satisfaction.
- Provided detailed updates on company status blog during any service disruptions.
- Created a custom Community Wiki to support launch of the (ve) product.
Technologies Used: Agile, WordPress, Interspire, MediaWiki, Jira, Jenkins, CentOS, Confluence, Hostops, Git, SVN